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6 Lessons I Learned from My Beautiful Mother

Recently, my dear friend, Year Up colleague and work “therapist” Betsy said “I know a lot about your dad.  Tell me about your mom.” My mother…

Leading by f*ing up

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My brilliant friend Morra Aarons-Mele, creator of the podcast “Hiding in the Bathroom” and author of a book by the same name subtitled “An Introvert’s…

Gild Hall NYC – Customer Service Disaster Recovery Part 2

A few years ago I wrote “A coffee for a coffee, a car for a car, $10 for porn?” an article about several positive experiences with businesses’ quick…

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