Latest Posts

CHU On Self Leadership – Baby Boomers: Stop Using the C-Word! 

Summary/ Net: Boomers, please stop believing that you “can’t do” things you never mastered before – or better yet – tried without success in…

FEELING UKRAINE WAR-FATIGUE? 5 THINGS YOU CAN DO TO GET BACK ON BOARD & SUPPORT FREE UKRAINE

Summary/ Net: 1. Keep smart, fight Russian disinformation and propaganda, and share with others. 2. Contribute to Operation Support the Front Lines in…

6 Leadership Lessons I Learned from My Beautiful Mother

Today is the 103rd Anniversary of my beautiful mother’s birthday.  At her 2004 memorial service, I spoke about 6 of the most important lessons she taught…

Featured Posts

A Tribute to the Original Collaboration Evangelist

On the Monday before Thanksgiving [2008] my father, Cecil H. Underwood,  passed away.  The date was November 24th, nineteen days after his 86th birthday…

Three I Leadership

During the time I was CEO of The Loyalty Group, we grew from three entrepreneurs in a Toronto hotel room to over 600 employees when we sold the business…

The 4 R’s

When two former Bain consultants and one recently minted Harvard MBA started AIR MILES Canada, we knew a lot about the economics of customer loyalty and…